Friday 3 October 2008

Orange b*****ds

Don't ever, ever, ever, ever, start up a contract with Orange, they are a shower of fuckwits. I am now struggling to cancel my contract with them but they are reluctant to let me. My only choice is to flood them with email as a phonecall to them is the most frustrating thing on the planet. Here are some of the email replies today to the same question (I sent it about 10 times yesterday)

Reply 1

As per the records, it states that a line test has been conducted and the concerned team who is investigating on this matter tried to call you on 2nd October 2008 however you were not available.

Reply 2

As per our records we see that you had received a call from our technical support team regarding the fault and was advised to wait for 24 to 48 hours for the line test results.

Reply 3

As per the records, it states that a line test was conducted for slow speed issue and the fault has been closed so we request you to contact Wireless and Talk technical support on 0844 873 8586 option 1/5/4/1(Lines are open from 8AM to 11PM, 7 days a week, calls are charged at 5 pence per minute) for further assistance as being a web support team we have limited access to the required tools.

Reply 4

We request you to contact our Wirelss and Talk Technical Support on 0844 873 8586 options 1,5,4,1 who will be able to perform a line test on your line as all diagnostic steps have been done, the timings are 8am to 11pm, 7 days a week and the calls are charged at 5p per minute flat rate

Reply 5

If you are enquiring about registering to our Broadband service the link below will provide all the information, and answers to any questions you have.??????

They really have a fucking clue. Somehow they did and didn't call me yesterday to perform the (closed) line test. truth!

Update: I have received a phone call from an Orange adviser asking if I wished to close my account...he transferred me to an operator who told me it was the wrong department.

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